What we do

Our expertise lies in calibrating human performance in high risk, high consequence, and high value work systems. We specialize in field-based research and know what it takes to get the job done for high performing companies. 

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We have experience:

 

​- quickly conducting situation assessments and working with teams to define their problems, assess their current capabilities, and co-design practical, executable solutions.

 

- being on the ground with early-stage start-ups in early product design and research, finding product-market fit, and go-to-market strategies.

 

- consulting with Fortune 500 companies to assess and recalibrate their work practices and processes for better coordination and communication across teams.

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- conducting field-based research to capture nuanced, detailed understandings of job tasks and activities and the organizational influences that impair or enhance work performance.

 

- facilitating collaborative design and development sessions for high-growth companies who need to refocus and reprioritize their efforts. We employ a Show>>Do>>Teach model to build confidence, embed critical skills and ensure we leave behind greater capacity for human-centered design and systems thinking.

 

- delivering engaging and thought-provoking presentations, workshops, and training courses to level up your team's ability to ideate and carry out high-impact collaborative work.